Help Center

1. How to place an order

- Click the item you'd like to purchase

- Select the case option for your iPhone model. Select the size of the chain (XS-S or M-L). Select the Pola option. Enter quantity and click  on « Add to cart ».

- Fill in your address and payment method to check out.

2. Payment methods

We accept PayPal, credit cards and debit cards (Visa, Mastercard, American express)

Note: We do not have any access to your Credit card or Debit card information.

3. Where to find your order

When you receive an order confirmation it means your order is accepted by us. We suggest you save the order confirmation for any future convenience. 

4. Cancelled/rejected order

We may cancel or deny any orders for various reasons. For example, if the personal information you provided is incorrect or payment is pending. Your will not be confirmed until full payment is received.

We may cancel an order or a product from an order if the item(s) is newly out of stock. In that case, an email will be sent to you to confirm your choices.